Coveo Search

Coveo Search was launched in September 2022.

Coveo Search Pages on aveva.com

Coveo Interface Elements

Visuals

Refer to Word doc with pictures of interface elements

Translations

Still to be added

Facets

Show/Hide Rules

Refer to spreadsheet - copy here

extensions vs regular facet

Translations

Confirm which require code changes (assuming only those for extensions -  Industries and Engineering, Operations, Data Mgt) and which come through automatically

Search Results Generated from AEM Page Properties

Follow these guidelines to ensure front-end consistency in the search results. These results are generated from AEM content fields in Page Properties.

Global Search, Products, Perspectives, Press Releases, Events

  • Every search result should have a Page Label (Page Label field in Basic tab) (page labels still to be applied in international sites)
    • Audit each facet under Content Type to ensure that all items in that content type have a page label that matches the facet name
    • Audit each facet under Page Type to ensure that all items in that page type have a page label that matches the facet name
  • Every search result should display the following:
    • Content Type: Card Title and Card Description
    • Page Type: Page Title and Description
  • The following search results should have a “Start Date” and a “Year” (derived from Start Date)
    (remove Start Date if applied to pages outside of these types)
    • Event (rule may change with AVEVA Salesforce implementation)
    • Press Release
    • Blog Post (Year tag still be applied)
    • Webinar (rule may change with AVEVA Salesforce implementation)

Products Only

  • Every product should have a "by [Vendor]" label (Partner Name field in Card Properties tab)
    • AVEVA products: It should be “AVEVA Group plc” – not “AVEVA”
  • If product has a former name, then letter casing and wording should be as follows:
    • Formerly Known As [Former Product Name]

Mark as "Index" or "No Index" and "Hide from Coveo"

  • "Index" vs "No Index" for external search
    • Global Search = No Index
    • Products = Index
    • Perspectives Index
    • Press Releases = Index
    • Events = Index
  • "Hide from Coveo" for internal search
    • Global Search = Hide from Coveo
    • Products = Hide from Coveo
    • Perspectives = Hide from Coveo
    • Press Releases = Hide from Coveo
    • Events = Hide from Coveo

Testing Coveo

Coveo Backend

  • Confirm that Coveo does not have an errors and is running according to schedule
  • Verify time of last re-index
  • Rebuild the index for the AVEVA Prod production source, if there were code changes or major content changes

Coveo Frontend

Perform the following validations on English and international sites

  • Verify metadata using debug tool
    • Look for - @source: "AVEVA Prod"
  • Inspect > Network > Headers tab for v2 file
    • Request URL: https://platform.cloud.coveo.com/rest/search/v2?organizationId=osisoftprodqov7t0yy
    • Authentication: Should match correct environment's Search API Key
  • Inspect > Network > Payload tab for v2 file
    • organization ID: 
    • searchHub: AvevaAllContent - Prod

AEM Frontend